What Does DarkHorse IT Actually Do?

At Dark Horse IT, we break our services into two main areas: business and residential. What makes us different is that many of the high-level tools we offer to businesses are also available to our residential clients—something you won’t find with most providers.

🏠 Residential Services

We believe everyone should have access to enterprise-grade protection and performance, not just businesses. That’s why we offer:

• Enterprise-Grade Security Software for home users, far beyond what’s sold in stores.

• Break/Fix Support for laptops, desktops, and phones. Whether it’s a cracked screen, a virus, or just a sluggish system, we’ve got it covered.

• Custom PC Builds & Upgrades, including solid-state drive (SSD) upgrades.

• Home Tech Projects, like setting up smart TVs, printers, and other connected devices.

• Surveillance System Installation for peace of mind.

• Residential Managed Services for under $20/device. This includes proactive system monitoring, patch management (OS, software, and security), and real human support if anything goes wrong.

• Cloud Backup & Data Recovery options.

• Software Sales for most major programs, including discounted licensing where available.

• In-Office or On-Site Support you can bring your device to us or we’ll come to you.

🧑‍💼 Business IT Services

For small businesses and nonprofits, we provide flexible support—whether that’s a one-time project or a long-term managed service relationship.

• Managed IT Services with remote monitoring, proactive support, and fast issue resolution.

• Advanced Security Layers, including firewalls, VPNs, network segmentation, and real-time monitoring.

• Business Continuity with instant virtual backups and recovery solutions.

• Compliance Support, including PCI and HIPAA.

• Cloud & Local Infrastructure, tailored to your needs.

• Procurement Support for computers, software, and network gear.

• Nonprofit Discounts—we help nonprofits access free or discounted tech tools and avoid unnecessary expenses like sales tax on hardware.

Why Work with Dark Horse IT?

Because we combine enterprise-level tools with personal service. We’re local, we care, and we take the time to explain the “why” behind what we do. Whether you’re a business owner or just trying to keep your home devices secure and running smoothly, we’re here to help.