My Computer is Slow or Not Working Correctly: Repair or Replace?

Facing a sluggish or malfunctioning computer can be a source of frustration, leaving you wondering whether it’s time to shell out for repairs or invest in a brand new machine. The answer isn’t straightforward, but don’t worry; DarkHorse IT is here to guide you through the decision-making process.

Assessing Your Computer’s Hardware

Before deciding on repairs or replacement, it’s crucial to understand what’s “under the hood” of your computer. Here’s how to check the processor and RAM on a Windows PC, which are key indicators of your computer’s capability:

  1. Open System Information:
    • Press the Windows key, type System Information, and press Enter.
    • Under System Summary, you’ll find details about your processor and installed memory (RAM).
  2. Processor and Windows 11 Compatibility:
    • Check if your processor supports Windows 11 by comparing it with the list of compatible processors on the Microsoft website.
  3. RAM:
    • Ensure you have sufficient RAM for your needs. For multitasking, we recommend at least 16 GB of RAM.

When a Repair or Upgrade Makes Sense

If your computer has a capable processor and sufficient or upgradeable RAM, often a repair or upgrade is all you need:

  • Solid State Drive (SSD) Upgrade: Upgrading to an SSD from a traditional magnetic hard drive is the single biggest performance boost for your money. At DarkHorse IT, we can clone your current drive to an SSD, giving you the same files and programs but on a much faster computer.
  • RAM Upgrade: If your computer supports it, increasing your RAM can significantly improve multitasking capabilities.
  • System Refresh: Sometimes, system files and drivers get corrupted. We can refresh and update these for optimal system performance.

When to Consider a New or Used Computer

Sometimes, getting a new (or new-to-you) computer is the better choice:

  • New Computers: A new machine offers the latest technology and warranties, but it comes at a higher cost.
  • Used Computers: A cost-effective way to get more power and storage. DarkHorse IT works with a local tech recycling company to offer used computers and laptops at a fraction of the price of new ones. Plus, we stand behind the hardware for 1 year, giving you peace of mind.

Making Your Decision

Ultimately, the decision to repair or replace depends on your computer’s current specs, your needs, and your budget. If you’re unsure, DarkHorse IT can help assess your situation and provide expert advice tailored to your unique circumstances.

Remember, whether you choose to upgrade your existing system or opt for a new or gently used computer, DarkHorse IT is here to ensure you get the best performance and value for your investment. Reach out to us for personalized guidance and support in making the right choice for your computing needs.

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